Being an Effective Office Manager
About this Seminar
Topics covered will be techniques and ways to be an effective Office Manager in your dental clinic. Maintaining high office moral, being a Chief Administrative Officer, how to hire the right person, terminating an employee, keys policies and guidelines for the office and having that awkward conversation are things that will be covered.
About Steve Cook
For the past three years Steve has been employed with Gander Family Dental Clinic as Office/Operations Manager where he oversees and maintains the day to day operations of the clinic. He also oversees the operations of several other dental office locations across Newfoundland which Dr. Patrick Redmond is affiliated with. He has spent 37 years in retail management with Woolco and Walmart and has been responsible for up to 250 employees in stores he has worked in throughout Atlantic Canada. Human Resource Management, development of employees skills, people management, conflict resolution, budgeting and business management are many skills he developed throughout his career. When away from work he loves to be in the great outdoors - hunting, fishing, spending time at the family cabin.